The Business Challenge
Our client is a leading provider of corporate services to businesses across the world. To retain its position as a market leader in business licensing services, the client desired to phase out their existing systems. The client wanted to adopt Pega for order capture, Pega for fulfilment, and Pega for portfolio management.
The Solution
- Developed an intelligent automated solution to manage end-to-end BL.
- Automated existing manual processes such as order creation, order research, order fulfillment, etc.
- Developed an effective automated process to create, store, and search data in their knowledge base.
The Benefit
- Intelligent automation solution streamlined business operation.
- Improved data and knowledge management capabilities.
- Improved process accuracy and reduced manual errors.
