- Quickly add relevant email to the records in web application.
- Easy to track email conversation happening outside the application.
- Easy to audit.
- Customers can quickly add from/ within Outlook.
- Improved user experience.
- Add emails with related attachments from Outlook to Web Application.
- To add email body with all replies, forwards, and carbon copy.
- Provision to select appropriate record-ID from web application.
- Need to manually scan and upload the emails and documents.
- Unclear logs and missed notifications.
- O365 access in both Desktop and Web versions with Single Sign-on (SSO).
Evoke Technologies created custom connector for both Windows and Web (Office 365) to transfer the data from Outlook to Matter Management Application. This helped to reduce the cost of license incurred to install the add-in & improved the application’s performance.
- Developed O365 Add-in for Outlook Web and Add-in for Outlook-Desktop considering customer needs and compatibility.
- Developed Custom APIs to insert/update email data and attachments to the web application.
- Single Sign-on (SSO) for unified login.
Digital Brand Services Company
Delaware, United States
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