Our client is a US-based provider of hospitality services and manages an assortment ranging from the budget to the best of luxury hotels.
- Manual Reservation Reconciliation (Open-Close) process is error prone and takes long to complete.
- Cash flow issues, such as Invoicing is not done as per schedule.
- Credibility issues, as third-parties’ commissions are not paid on time.
- Manual Customer Loyalty Rewards Reconciliation process is lengthy & not done on a definitive schedule.
- Business depends on IT for all master data updates.
- Manual build and release process.
- Developed a .NET Core solution with intuitive User Interfaces to fully automate Reservation Reconciliation process and Customer Loyalty Rewards process.
- Designed and implemented new intuitive User Interfaces so that business can directly update master data.
- Streamlined Reservation Reconcile & Customer Loyalty Rewards Reconciliation process so that they are performed on schedule.
- Developed a CI/CD pipeline for all environments to streamline Build & Release process.
- Microsoft Azure
- Angular 4.0
- CSS 3
- .Net Core 2.2
- Web API
SQL / DBMS
- Microsoft SQL server 2014
- Reduced Reservation Reconciliation to invoicing cycle time.
- Improved cash flow as invoicing is done as per schedule and everyone gets paid on time.
- Quick and hassle-free promotion of code & database changes to all environments.
- Business can update Master Data without IT intervention.
- Integrated with Property Management Systems (PMS) for data integrity.
- No direct updates on database hence less prone to accidental data corruption.
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