Microsoft Shared Services1

SharePoint Services - Evoke Technologies

Evoke Technologies' Shared Services Accomplish more with less

Our “Shared Service model “enables budget-friendly approach for IT services like development, enhancement, support and maintenance. The flexibility and customizability will protect from overpaying on the unused hours and services

Key Advantages:

  • Choice of Shared Service and Dedicated FTE(s) Model
  • Lowers operational costs and minimal up-front costs
  • High levels of automation driving service delivery efficiency through bundled tools
  • Experienced certified engineers with cross domain experience
  • SLA-based services, yielding predictable and consistent results
  • Fully customized based for the support requirement
  • Standard and custom reporting
  • Operate on a 24x7 model with 3 shifts

Technology and service-oriented engineers monitors tickets raised on call or ticketing system or mail. The tickets are categorized based on the type and priority set by our customers. The support pool consisting of Engineers, Leads, Architects and Managers from various technology streams will help resolve all the technical issues with adherence to the predefined SLAs

Schedule A Demo