Our customer is a leading manufacturer of medical devices designed to prevent infections through automated disinfection technology. These devices are primarily used to disinfect ultrasound and endoscopy probes. Evoke developed an application to connect and control the medical devices, enabling troubleshooting, calibration, test execution, log collection, and firmware updates.
- Controlling the device externally for testing, service checks, and repairs
- The device must be serviced or repaired at the customerʼs location
- Sending the device to a factory or service centre is not feasible
- The internal device software is designed only for regular operations
- IoT is not implemented due to potential sensitive data concerns
- The UI displays real-time device data, including valve status, sensor values, and tank levels
- The application can execute automated tests and update firmware
- The application operates in both offline and online mode
- Service and repair of the device can be performed directly at the customerʼs location
- Reduces cost and time by eliminating the need to send the device to a factory or service center
- The application integrates with D365 CRM
- Service and repair can be conducted in offline mode if Internet connectivity is unavailable