Bi-Directional Identity Synchronization (On-Prem and Azure) for a Leading Human Services & Social Sector Insights Provider

Industry:

Social Services

Region:

USA

Technology:

Azure AD

About the Client

A leading human services and social sector insights provider in Australia, seeking a unified identity system to support both internal systems and a growing portfolio of SaaS applications.

Challenges
  • The organization needed a unified identity system to support both internal systems and a growing portfolio of SaaS applications
  • Maintaining consistent user attributes and access rights across on-premise and cloud environments posed a challenge
  • Integration was essential to ensure secure access while avoiding duplication or manual synchronization of user data
Solutions
  • Established bi-directional synchronization between on-premises Active Directory and Azure Entra
  • Ensured real-time synchronization of user details and attributes, enabling seamless access management and identity consistency across systems
Results
  • The system ensures real-time identity synchronization across both on-prem and cloud environments
  • Seamless user access to internal and SaaS applications
  • Improved administrative efficiency with centralized identity management
  • Azure Entra profile data easily shared with internal applications for user profiling and access control
Read The Full Case Study

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