Transformed Legacy Enterprise Software for Enhanced Usability and Efficiency

The client maintains an enterprise application in use for over a decade, functionally sound but hindered by antiquated UI, inconsistent processes, and poor usability causing user irritation and reduced productivity.

• Cluttered interface with rich information lacking visual structure.
• Non-intuitive workflows requiring significant user training.
• Inconsistent layouts and components creating unsettling experiences.
• Inaccessibility issues and weak contrast ratios.

• Conducted stakeholder interviews to understand business goals and user expectations.
• Performed heuristic evaluation to identify usability issues.
• Identified user needs for cleaner interface with personalized dashboards and better data visualization/reporting support.
• Defined requirements for improved performance, shorter loading times, fewer disruptions, intuitive visually clean interface, simplified context-based workflows aligned with daily operations.

• Converted ten-year-old legacy system into contemporary user-friendly effective platform meeting current user demands and corporate objectives.
• Improved experience and usability through clear consistent design system enhancing task clarity with fewer steps and less training.
• Enhanced workflow efficiency and navigation reducing average task completion time by more than 30% with streamlined workflows.
• Delivered customized user interface with role-based dashboards and contextual content increasing productivity.
• Achieved accessible responsive interface supporting different devices and WCAG compliance.