The Business Challenge
The client is a leading US based apparel and footwear manufacturer that serves markets all over the world. Due to certain limitations in the CPS application, it was difficult for the client to perform ideal monitoring and maintenance of jobs.
The Solution
- Automated the jobs to notify concerned teams through emails.
- Started 24*7 job monitoring to avoid any gaps or issues.
- Assisted the client in understanding and completing tasks related to BASIS, Retail, or IT support team on time.
The Benefit
- Improved business operation due to round-the-clock support by the CPS team.
- Quick issue resolution due to email alert notifications to respective team.
- Faster centralized monitoring and maintenance of all SAP jobs.
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