The Business Challenge
Our client is a coatings company that develops and manufactures coatings for light and commercial vehicles, industrial, and refinish apps. Using customized Salesforce for managing projects and integration with external apps related to the project management seemed to be a major challenge for them.
- Project management module at existing subscription.
- Built Rest API and integrated with 3rd party apps.
- Business rules configuration.
- Minimized Salesforce license cost.
- Features available at ServiceNow.
- Relevant report generation.