Industry

Corporate Services

Region

USA

Technology

Data Science, Cloudera 5.8, Hadoop 2.x, SonicMQ, Oracle

The Business Challenge

The client is a leading provider of digital brand services to the most prominent businesses globally. They assist their customers in protecting their brands and trademarks from various phishing channels. The client wanted a streamlined mechanism to gather, analyze, and report this data on a day-to-day basis.

The Solution

  • Automated anti-phishing service to identify the phishing content.
  • Implement Big Data solutions to handle high volume and unstructured data.
  • Monitoring domain registrations of exact matches and variants.
  • Analyst view for all customer-facing data.

The Benefit

  • Automated anti-phishing service helped the client in fraud prevention.
  • Analyst view for all customer-facing data reduces the number of errors.
  • Improved customer features (self-service) and reduced dial-in customer calls.

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