The client is a world leader in manufacturing the finest coatings solutions for many countries. They were finding the process of validating a high volume of IT purchase requisitions (PR) created by over 5,000 employees difficult. The manual PR verification process was not only error-prone but also attracted high maintenance cost of USD 5.8 million.
- Implemented an unattended BOT to continuously check the PRs from SAP and Ariba applications every 1 hour to avoid delays and alert inconsistencies.
- Provisioned the BOT to determine all types of IT-related keywords in the PR description with assistance to read in many languages.
- Enabled the BOT to validate purchase requests and notify any issues at the earliest.
- Reduced unclassified expenses under the IT budget to zero.
- Accelerate procurement cycle times.
- Improved transparency and visibility of the PR process.
- Saved 6.8 FTEs manual efforts.