Corporate Services





The Business Challenge

The client is a leading provider of corporate services to businesses across the world. The client maintains numerous fulfillment systems with bespoke processes. Their employees lacked a single view of customer interactions or service requests that are in-process/closed. The client was looking for a solution to improve usability and simplify the process flow.

The Solution

  • Built situational layer cake architecture to promote component-based solution.
  • Fulfillment Orchestration – Workflow and UI.
  • Features and Capabilities – eFile, Check Cutting, Vendor Assignments, and Pricing.

The Benefits

Improved time to market 4X
Business process excellence (6X)
Reduced technology costs supporting fulfillment by 50% ($1M/year)

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