Evoke’s state-of-the-art Offshore Development Center (ODC) is based in V-Ascendas IT Park, Hyderabad, India. Our ODC is an ultra-modern facility that accommodates more than 600+ employees and is considered as one of the most spacious and green centers in and around Hyderabad’s IT corridor.

Our IT infrastructure is aligned with our business strategy of providing superior IT services to our customers. With security, redundancy and failover provisions for all our key services. We provide our customers the confidence by assuring privacy and performance of all key systems, applications, and services.

Information Security Management System
  • ISO 27001: 2013 certified and this is the base for all our information security policies.
  • Rigorous reference checks on all new employees to ensure a reliable track record of integrity.
  • Regular information security audits to ensure adherence to the security guidelines and identify opportunities for improvement.
  • Remote storage and backup of all sensitive data.
  • Every employee signs an exclusive Non-Disclosure Agreement (NDA).
  • Emergency and Incident Response Teams in place.

  • Multiple Firewall zones using Fortigate, Sonic wall and Cisco ASA.
  • Forti Analyzer, Syslog Servers and Bandwidth Monitoring tools.
  • Automatic alert generation for critical events.
Firewalls, Monitoring Systems and Gateways

Intrusion Detection Methods and Tools
  • Fortigate Intrusion Prevention System.
  • Gateway Virus detection technology implemented on all servers.
  • Anti-virus software and anti-malware are also running on each desktop/laptop system.
  • Virus definition tables are updated every day.
  • Multiple rules with various methods have also been implemented to delete/deny Internet worms.

  • Gateway virus detection technology.
  • Centralized multi-vendor anti-virus systems from Kaspersky, McAfee.
  • Documented and tested re-mediation plans.
  • Data monitoring tools like MRTG, PRTG programmed to quickly identify infected files and malwares.
  • CSIS 20 controls have been implemented to secure and defend our infrastructure.
Virus and Malware Detection Capabilities

Core Routing Equipment
  • Enterprise-class routing equipment is used in our data centers.
  • Fiber carriers enter our data centers at disparate points to guard against service failure.

  • Over 50 Megs of Internet Leased Lines including MPLS, Diamond Grade and Platinum Grade service contracts from 5 different ISP's to ensure a highly redundant, high throughput internet.
  • Dual Last mile termination for every ILL to ensure single point of failures.
Multiple Internet Leased Lines

Physical Security
  • 24 Hour physical security by deploying professional security guards.
  • Access controlled premises.
  • Identity cards for all employees.
  • Restricted entry to sensitive areas.
  • Portable media option disabled on PCs (USB based media etc.).
  • Security protocol education and briefings at regular intervals.
  • Computer and Telecom covered by vendor SLA's
  • Round-the-clock interior and exterior surveillance monitor access across all our development floors.
  • No un-authorized personnel can enter the development area / facility without prior clearance or authorized escorts.

  • Should a total utility power outage ever occur, all of our facility power systems are designed to run uninterrupted with every floor receiving conditioned UPS (Uninterrupted Power Supply) power.
  • Our UPS power subsystem is N+1 redundant with instantaneous failover if the primary UPS fails.
  • If an extended utility power outage occurs, our routinely tested on-site diesel generators can run indefinitely.
  • State-of-the-art Avaya Communications System as core service.
  • Multiple PRI's from different carriers to ensure redundancy.
  • OSP certified and dedicated VOIP services.
  • SIP enabled communication with customers to ensure seamless reachability across the directions.
  • Avaya One mobile extensions to ensure key project members are always reachable.
Conditioned Power

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