How to Capture Customer Feedback with Clicktools

Clicktools, a SaaS-based enterprise survey management platform empowers enterprises to conduct surveys and capture customer feedback in a seamless manner. The SaaS-based software is extremely user-friendly and provides dynamic features to build visually appealing surveys and forms. The platform enables enterprises to understand customer needs thereby transforming the overall customer journey. Most companies, both medium and large routinely conduct surveys to understand consumer behavior

Salesforce Wave Analytics – The Future of Analytics on Cloud

Being the world’s leading CRM software provider, Salesforce offers a host of cloud-based products that enable business users to make informed decisions. Salesforce Wave Analytics, also referred as Analytics Cloud is one of their most popular products. It is a cloud-based data analytics platform designed to provide powerful data insights for improved decision-making. Wave Analytics is not just restricted to native Salesforce sales, service

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How to Enable Salesforce to Salesforce in your Organization?

Salesforce, the world’s leading CRM software provider— offers a practical feature in their product to share data (records) with other organizations. Salesforce to Salesforce feature enables Salesforce administrators to sync Salesforce records of two different organizations effortlessly. This is an ideal feature for businesses that rely extensively on data. An ideal scenario is when your primary organization’s Salesforce is experiencing a downtime or going

How to Update Selected Records from Related List in Salesforce?

Salesforce cloud-based customer relationship management platform is extensively used by enterprises for sales automation, customer service, marketing, commerce, and much more. It was recently named as a #1 CRM provider by International Data Corporation (IDC). Over the years, Salesforce has gained immense popularity among B2B customers and IT practitioners due to its flexibility, speed and ease of maintenance. However, Salesforce implementation and integration can be a