The sales order process is one of the most critical workflows in businesses involved in goods. Do it right, and you will see enhanced customer experience and reduced costs. Do it wrong, and the opposite tends to apply. Efficient sales order processing, or sales order management, is necessary for businesses to keep up with fast-paced demand and build customer credibility. From the stage of
Data lies at the core of digital transformation. Yet 91% of respondents in a survey reported that poor data quality affects their operations. Another 2023 Adobe Acrobat survey posits that 48% of people experience struggle to retrieve information from relevant documents. It leads to challenges like error-prone manual data entry, arduous document review, poor scalability, among others. Read on to learn about the challenges
Companies throughout industries produce large volumes of unstructured communications data, from emails, messages tickets, and customer services to sales and order management processes, shipping information customer and vendor communications in manufacturing. Approximately 80-90% of enterprise data are unstructured, and the volume will grow to 175 zettabytes by 2025. Only 20% of the data is structured. Poor communications data leads to issues like delayed response,
The demand for automation continues to skyrocket in 2024. Furthermore, considering the demand for agile workflow and reduced time-to-market deliverables in the digitized era, the surge of cognitive automation is expected to continue for the long term. A 2023 Forrester survey states that more than 56% of businesses strive for process improvement. 71% of organizations agree that end-to-end automation is a crucial driver of
In today’s rapidly evolving technological landscape, the integration of Artificial Intelligence (AI) into automation processes is transforming the way businesses operate. Recent data from Automation Anywhere underscores the impact of this shift: 78% of enterprises report significant productivity gains due to automation. With 72% of organizations planning investments in AI/ML for the upcoming year and 40% already deploying Generative AI (GenAI) solutions, it’s clear
The wave of GenAI has rapidly transformed the healthcare industry. Healthcare organizations worldwide are increasingly adopting Generative AI not simply as a tool but as a powerful aid to collect information and knowledge, leading to the development of best healthcare practices. The trend is reflected in a December 2023 Gartner survey. It shows that 84% of healthcare provider executives strongly feel that LLMs (large
A study highlights that 62% of users will abandon an app due to bugs. Another survey posits that 53% of users will remove or uninstall an app riddled with errors, crashes, and freezes. These data give a clear picture: software testing directly affects customer experience (CX). In the current competitive market, companies are constantly pressured to continually deploy software applications based on market demand.
This article discusses common challenges in SAP authorizations and the implementation of solutions through SAP GRC. It explores issues such as excessive access and misuse of Firefighter IDs, emphasizing the importance of controlled and auditable access to sensitive SAP systems. 1. Emergency Access Management with SAP GRC Excessive access granted to users within an SAP system might compromise security and violate regulations. This could
Introduction Automation and process optimization are pivotal for business growth in the current fast-paced digital era. Organizations constantly seek innovations to enhance operations productivity and achieve competitive advantage. Choosing the proper roadmap and continuously improving process efficiency is a bottleneck; this is where Pega Process Mining saves the day! Pega Process Mining enables businesses to determine bottlenecks and opportunities in the processes. It offers
Introduction to GenAI and GenAI RPA Generative Artificial Intelligence (GenAI) refers to a subset of artificial intelligence that can generate new content, such as textual content, pix, or even code, based on the facts it has been educated on. Unlike traditional AI, which specializes in recognizing styles and making predictions, GenAI can create original material that mimics human creativity and selection-making processes. When incorporated
